Frequently Asked Questions

Everything you need to know about your ororo experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garment for the best results.

Are your materials sustainably sourced?

Yes, ororo is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent manufacturing processes to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.